My54North...but better

We’re excited to introduce the new My54North - our redesigned customer portal made to make managing your home easier.

This major upgrade is part of our wider strategy to give you more ways to engage digitally, whenever and wherever it suits you.

What’s new?

The new My54North offers a fresh new look and smart features designed around you.

• Simpler repair reporting

Describe the issue and upload a photo - no need-to-know which trade to request.

• Smarter appointment booking

Group multiple repairs into one visit to save time and reduce disruption.

• Step-by-step guides

Solve simple issues like blocked sinks yourself, freeing up staff for more complex repairs.

• Housing Officer details

See the name and contact info of your Housing Officer, so you know exactly who to reach out to.

Sign up and win

If you’re new to My54North, now’s the perfect time to register.

Everyone who signs up during October and November will be entered into a prize draw to win one of 10 £20 vouchers. Just our way of saying thanks for joining the journey!

What’s next?

We’re already working on a dedicated mobile app, so you’ll soon be able to manage your home from your home screen. We’ll share more about this soon! Visit www.54northhomes.co.uk/myaccount to log in or register today.