Your rent is due either weekly or on the 1st of every month, as stated in your tenancy agreement. Please note, your rent must be paid in advance and your rent account must remain free of arrears.
We've made it as simple as possible for you to pay your rent. Here are the best ways to do this:
- By Direct Debit – this is our preferred payment option. We can collect your payments weekly, fortnightly, 4-weekly or monthly on any day that is convenient for you. Please contact our Customer Services team and we can set up a direct debit for you over the phone or complete this direct debit mandate online.
- By debit card via your My54North account.
- By calling our Customer Service team on Tel: 0345 521 1993.
You'll just need your tenancy reference number.
- By Allpay payment card - Simply take the card with you to your local post office or Paypoint Location and pay with cash or a debit card (please ask for a receipt for your payment as it can take up to seven days for the rent to be credited to your account).
Click here to find your local PayPoint store.
To request a new or replacement card, please contact our Customer service team.