Dealing with condensation and damp
Your Money
Customer Welcome Pack
Our Customer Welcome Pack contains lots of useful and important information about your rights and responsibilities as a 54North Homes customer.
We also have a Repairs Handbook which provides information about our repairs service and how to report a repair.
Customer information leaflets
How we handle complaints
How we handle complaints (plain text version)
Contents insurance information document
Make your house a home with our Home Comforts furniture and appliance rental service
Fire safety advice - STAY PUT (with communal alarm)
Fire safety advice - STAY PUT (no communal alarm)
Fire safety advice - STAY PUT (with sprinkler)
Fire safety advice - IMMEDIATE EVACUATION
Fire safety for flats with balconies
Fire door safety
Shared ownership information leaflet
Guide to asbestos safety
Guide to electrical safety
Guide to gas safety
Guide to water (legionella) safety
Security gates and grilles
Contents insurance product information document
New Shared Ownership model repairs leaflet
Guide to staying safe when playing outdoors
Rent review leaflet 2024
Annual Report to Customers
54North Homes Annual Report to Customers 2022/23
Annual Report to Customers (LYHA) 2021/22
Annual Report to Customers (York HA) 2021/22
Annual Report to Customers (LYHA) 2020-21
Annual Report to Customers (York HA) 2020/21
Annual Report to Customers (LYHA) 2019/20
Annual Report to Customers (York HA) 2019/20
Annual Report to Customers (LYHA) 2018/19
Annual Report to Customers (York HA) 2018/19
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