If you ever have any concerns about the condition of the electrical system in your home, please contact us immediately on Tel: 0345 5211993 or Email: email@example.com.
If your electricity isn’t working and you think an appliance caused the problem:
Disconnect that piece of equipment
If your home has a fuse box, turn off the mains switch and check that the right fuses have been used
If your home has circuit breakers rather than a fusebox, turn off the mains and reset the circuit. Don’t keep replacing a fuse, or resetting the circuit breakers without correcting the fault.
If the problems continue and you can’t find the fault, please contact us. If you get an electric shock from either a switch or a socket, please contact us immediately. You must not use the switch or socket, and you should turn the circuit off at the fuse box or circuit breaker.
Our top tips for electrical safety are:
Limit the number of items you plug into one socket
Check flexes and plugs regularly to make sure they are not damaged
If fuses keep blowing or you get an electric shock from an appliance, you need a qualified electrician to check the equipment for you. If it’s an appliance we have provided, please contact us immediately.
We also need to carry out electrical safety checks every five years on the wiring, switches, light fittings and sockets in your home. Please ensure you allow us access to carry out these important checks.
If you need to change the appointment booked for you, please let us know as soon as possible.de to electrical safety in your home, which you can download at the bottom of this webpage. Please take a few minutes to read it - the information is very important.