Money doesn’t have to be mystifying

We can help you get on top of your finances

If you are experiencing money struggles, please don't suffer in silence.

Our team of Income Officers and our Money Matters Advisor are experienced in listening, not judging. They can provide free and confidential financial guidance and signposting to make your life easier.  


Your adviser will:

  • Help you get to the bottom of your finances  
  • Look for ways to increase your income and reduce your outgoings  
  • Explain the options you have and how they affect you  
  • Keep you informed about any action we take and the progress of your enquiry 

Speak to one of our Income Officers or our Money Matters Advisor

If you want to speak to one of our Income Officers or our Money Matters Advisor, please call Tel: 0345 521 1993 or Email: 

Our 54North Homes Support Fund

Helping our customers to thrive in their homes and communities is really important to us but we recognise that some of our customers struggle financially on a day-to-day basis and have limited reserves to fall back on when the unexpected occurs. We may be able to provide a small amount of support to customers who are suffering serious financial hardship due to unexpected/exceptional circumstances.

If you feel this may apply to you, please get in touch and ask to speak to your Income Officer.